Returns & Exchanges
At Growth Express, we stand behind the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All items must be returned in their original, unused condition with all packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and include a copy of the packing slip or a note with your order details.
Ship the Items
Attach the prepaid shipping label provided by our support team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing