Frequently Asked Questions
Everything you need to know about shopping with Growth Express.
How long does shipping typically take?
Standard shipping usually takes 3 to 7 business days within the continental United States. International orders may take 10 to 21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website. You can also track your status directly through your Growth Express account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Growth Express products come with a standard 1-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
Can I modify or cancel my order after it has been placed?
We process orders quickly, but you can modify or cancel your order within 60 minutes of placement by contacting our live chat support or calling our service line.